Last updated: February 2026

EduPrep Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eduprephub.com and use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data: Name, email address, phone number, and billing information that you voluntarily provide when registering, making a purchase, or contacting us.
Usage Data: Information about how you use our website, including pages visited, time spent, and features used.
Device Data: Browser type, operating system, IP address, and device identifiers.
Academic Data: Test scores, practice session results, and study progress data generated through your use of our platform.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process your purchases and deliver products
Send you account-related communications
Personalize your learning experience and track progress
Improve our platform and develop new features
Respond to customer service requests
Send promotional communications (with your consent)

Information Sharing

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our platform, processing payments (Stripe), authenticating users (Clerk), and sending communications. These providers are bound by contractual obligations to keep your information confidential.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings.

Children's Privacy (COPPA Compliance)

EduPrep Hub offers test preparation content that may be used by students of various ages, including HSPT preparation for students who may be under 13 years of age. We are committed to complying with the Children's Online Privacy Protection Act (COPPA).

We do not knowingly collect personal information from children under 13 without verified parental consent.
If a student under 13 wishes to use our platform, a parent or legal guardian must create the account and provide consent on the child's behalf.
Parents or guardians may at any time review their child's information, request its deletion, or withdraw consent by contacting us at support@eduprephub.com.
If we discover that we have collected personal information from a child under 13 without proper parental consent, we will promptly delete that information.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Request data portability

Cookie Policy

EduPrep Hub uses cookies and similar technologies to provide and improve our services. This section explains what cookies we use and how you can manage them.

Types of Cookies We Use

Essential Cookies: Required for core functionality such as authentication sessions, security tokens, and maintaining your logged-in state. These cannot be disabled.
Preference Cookies: Store your settings such as theme preferences and display options to personalize your experience across sessions.
Analytics Cookies: Help us understand how visitors use our platform so we can improve content and features. We use Google Analytics (GA4) to collect anonymized usage data.

Third-Party Cookies

Some of our service providers may set their own cookies:

Stripe: Sets cookies necessary for secure payment processing.
Clerk: Sets cookies for authentication and session management.

Managing Cookies

You can manage your cookie preferences using the cookie consent banner displayed when you first visit our site. You can also control cookies through your browser settings. Note that disabling essential cookies may prevent certain features of the platform from functioning properly.

Contact Us

If you have questions about this Privacy Policy, please contact us at: support@eduprephub.com